This is a private reference site, not a government office. We cannot confirm custody, release anyone, post bond, schedule jail services, or pull official booking records. Contact the appropriate Ontario County or New York agency for those actions.
Where to Look First
For a current Ontario County Jail custody question, start with the jail or the official lookup route. The county jail is at 3045 County Complex Drive, Canandaigua, NY 14424. The jail information and automated line is 585-396-1800, with 315-781-1966 also published by the county. The Ontario County Sheriff Office is at 74 Ontario Street, Canandaigua, NY 14424, and non-emergency calls may go to 585-394-4560, 315-781-1200, or 1-800-394-4560.
Sheriff records and report requests are routed through the Sheriff Records Office and the County Records Access Officer when FOIL review is needed. Ontario County also uses its FOIL page and NextRequest portal for county public-records requests. For prosecution or court-case routing, the Ontario County District Attorney and New York court systems may be relevant, but they do not replace the jail for custody confirmation.
- For someone held in the county jail, use jail inmate records and confirm urgent questions with Ontario County Jail.
- For booking photos, start with jail roster mugshots and then use the records or FOIL route if a photo is not public online.
- For charges filed after booking, use court records after a jail arrest and the New York courts search path.
- For the local facility page, use the Ontario County Jail link in the footer.
- For a sentenced state prisoner, use the New York State DOCCS incarcerated individual lookup rather than the county jail phone line.
- For federal or immigration custody, use the Bureau of Prisons inmate locator or ICE Online Detainee Locator System.