Search Ontario County Jail Custody

Ontario County Jail is the county jail for Ontario County, New York, and it serves the local courts, sheriff, police agencies, and people held before or after a county case. To look up inmates at Ontario County Jail, start with the county custody path and then confirm the result through the jail information line when a recent booking, release, visit, or bond detail is not clear online. County jail custody must be separated from state prison, federal custody, and immigration detention, since those systems use different record tools.

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Ontario County Jail Overview

Ontario County Corrections identifies the jail as part of the Ontario County Office of Sheriff and describes a local correctional facility run under New York State Commission of Correction standards. Sheriff David Cirencione heads the sheriff's office, while jail functions are handled through the Corrections Division and the Chief Corrections Officer. The jail holds people committed by Ontario County courts, including pretrial detainees, short local sentences, parole or court holds when present, and people waiting for transfer to another correctional system.

The official Ontario County Jail facility listing places the jail at 3045 County Complex Drive in Canandaigua. The facility is in the Town of Hopewell, separate from the downtown county government offices and the sheriff's 74 Ontario Street address. The county's public materials describe the jail as a direct-supervision facility. In plain terms, direct supervision means trained corrections staff work in closer contact with housing units instead of relying only on remote control from a separate post.

The county's jail facility listing is shown in the image captured from the official Ontario County facility page.

Ontario County Jail facility listing for inmate custody information

That listing is useful for confirming the facility name, public address, and visit appointment route before calling or traveling to the jail.


Ontario County Jail Population

The strongest current capacity source in the research is an Ontario County jail security and control systems document. It states that the jail was built in 2002 and 2003, has 7 housing pods plus Medical and Multi-Use areas, and has a current capacity of 291 inmates. The same county source says the core facility areas were designed for a possible build-out to 512 through more housing pods. A jail history document gives useful background, noting that the 2002 project was presented as a 276-bed, $28.75 million plan before construction moved forward.

The DCJS and State Commission of Correction monthly jail population report prepared June 1, 2026 listed Ontario County Jail at an average daily census of 94 for May 2026. The in-house count was 90, with 24 sentenced people and 66 other unsentenced people. The same monthly line showed 0 federal detainees, 0 civil detainees, 0 technical parole violators, 0 state-ready prisoners, 0 boarded in, and 3 boarded out. Those numbers show why a record search sometimes must look beyond one building: a person tied to an Ontario County case can be in the jail, boarded out, state-ready, already moved to DOCCS, or in a federal system.

291 Rated Capacity
94 May 2026 Average Census
May 2026 MeasureReported Figure
In-house population90
Sentenced24
Other unsentenced66
Boarded out3
Federal, civil, parole violator, state ready0 in each category

Ontario County Jail Lookup

Ontario County does not publish a separate county-only roster page in the official sources inspected. Instead, the county's Incarcerated Individual Locator sends users to the New York incarcerated individual lookup and says the state path can be used for people in county jails, New York City jails, and state prisons. That creates one key rule for Ontario County Jail searches: use the online locator, but call the jail when the person was just arrested, when the result does not show the expected local custody, or when bond, court, release, or visitation details are needed.

The jail information and automated line is local and practical. Ontario County's Corrections FAQ says the line can provide criminal charges, bond information, court information, visitation times, projected release dates, and phone account funding. For broader context on current and past custody paths, the Ontario County jail inmate records page covers the roster, FOIL, VINE, and court-record fallbacks in more depth.

  1. Open the Ontario County locator page or go directly to the New York incarcerated individual lookup.
  2. Search by DIN or NYSID if known. For most county jail searches, start with last name and add first name or birth year only if needed.
  3. Review the custody status, facility, county of commitment, and release information. Do not assume a state prison result means the person is still in the county jail.
  4. Call Ontario County Jail at 585-396-1800 or 315-781-1966 for fresh bookings, bond, court, visit, projected release, or phone account details.
  5. If the person has moved to state prison, use DOCCS. If custody is federal or immigration-based, use the BOP or ICE locator instead.

Note: A new arrest may not be easy to match online right away, so the jail line is the best local fallback for recent custody.


Ontario County Jail Contact

Use the jail numbers for custody, visit, bond, phone account, and projected release questions. Use the sheriff non-emergency numbers for law-enforcement matters that are not immediate emergencies. The jail should not be used for federal prison lookup, immigration detention lookup, or sealed court record questions. Those records belong to separate agencies and may follow different public access rules.

Ontario County Jail

3045 County Complex Drive

Canandaigua, NY 14424

585-396-1800

Alternate jail phone: 315-781-1966

Ontario County Office of Sheriff

74 Ontario Street

Canandaigua, NY 14424

585-394-4560

Alternate non-emergency: 315-781-1200 or 1-800-394-4560


Ontario County Jail Visits

Ontario County's Corrections FAQ says visit appointments can be made by phone, through the OntarioSheriffNY app, or in person at the jail lobby. The county states that the app is the easiest way to schedule a correctional-facility visit. Visitors must choose the correct pod and time, and a wrong pod or wrong time can cause rejection. Visitors must check in 15 minutes before the scheduled visit. The visitor notice also says people with flu symptoms, respiratory infections, sore throats, fevers, skin infections, vomiting, or diarrhea should postpone until symptom-free for 48 hours.

The jail FAQ schedule is organized by housing pod rather than by a general open visiting block. The published weekend schedule is below. Always confirm the pod and time before travel, since classification or housing changes can affect the proper visit slot.

TimeSaturdaySunday
9:00 a.m.Pod 6Pod 7
10:00 a.m.Pod 2Pod 8
1:00 p.m.Pod 7Pod 2
2:00 p.m.Pod 8Pod 6

The Corrections FAQ with the visit and money rules is shown in this screenshot from the official Ontario County jail FAQ.

Ontario County Jail FAQ for visitation and inmate custody rules

The FAQ is especially useful because it ties visits, bond, commissary deposits, mail, and the jail information line into one official source.


Ontario County Jail Mail

Mail for a person in Ontario County Jail should use the inmate's name and the jail address. The general information guide says items that can be bought through commissary cannot be accepted through U.S. Mail. It allows up to 4 soft-cover books or magazines and up to 10 photographs no larger than 4 by 6 inches. Polaroids are not accepted. Mail with staples, stickers, tape, glue, excess glitter, paint, oversized cards, or musical cards is returned to sender. All mail must include the sender's name and address, and attorney mail is treated as a distinct legal mail category.

Clothing rules are narrow. Clothing may be brought in on visit days, but items must be new, plain, sanitized, and marked with the incarcerated person's name in permanent black marker. The guide lists basic underclothes, socks, crew-neck shirts, sports bras without wire for females, and one pair of new generic Velcro sneakers in white or tan. One set of dress clothes may be accepted for trials, funerals, or deathbed visits. A clean set of release clothes may be switched with clothing worn in.

ServiceOntario County Jail RuleFee or Limit
Mail addressInmate Name, 3045 County Complex Drive, Canandaigua, NY 14424Sender name and address required
Books or magazinesSoft cover onlyLimit of 4
PhotosNo PolaroidsLimit of 10, no larger than 4 by 6 inches
Lobby depositJail lobby kioskFee not published in static FAQ
Mail depositPostal money order to Ontario County Jail Commissary Fund, c/o inmate namePostal money-order cost
Online depositSMARTDEPOSIT.comHandling charge based on deposit amount

Ontario County Jail Bail

Bail is set by the court, not by the jail. Once bail exists, Ontario County publishes three payment paths: online, by phone, or in person at the jail lobby. The FAQ says the payer needs the incarcerated person's criminal history number, bail amount, date of birth, court and judge information, and pay location code 1996. The jail line can provide the needed jail-side details. In-person payment requires photo identification, and accepted payment forms include cash, credit card, debit card, or a combination.

Payment MethodDetailPublished Fee
OnlineGovPayNow or GovPayNet with pay location code 19969% non-refundable card service fee
Phone1-877-EZBAIL5 or 1-877-392-2455Card fee applies when paid by card
In personJail lobby with photo ID, cash, credit, debit, or combinationCard fee applies to card payments
Refund after caseTake the bail receipt to the court listed on itCourt keeps 3% of bail paid

Ontario County Jail Programs

The 2026 Ontario County budget lists jail services that go beyond housing and security. It includes dietary services, medical care, dental care, mental-health care, educational services, substance-abuse counseling, court transportation, transfers to other correctional facilities, court security, and supervision of alternatives-to-incarceration projects, including inmate work details. The Corrections page also emphasizes safety, security, and rehabilitation opportunities. The volunteer handbook confirms a service-provider program and rules for community volunteers who provide programs in the correctional facility.

The jail's direct-supervision design is part of the conditions context. Direct supervision depends on staff presence, interaction, and quick response inside or close to the housing area. The security-system source also identifies intake, inmate property, phone, kitchen, laundry, storage, visitation, administration, medical, multi-use, and housing pod systems. That mix explains why custody records, money, mail, visits, medical screening, property, phone accounts, and transport can all involve different jail functions even though they connect to one facility.

The official corrections division summary is shown in a capture from the Ontario County Corrections page.

Ontario County Jail corrections page for custody programs and direct supervision

That source supports the facility's direct-supervision description, staffing context, and focus on safety, security, and rehabilitation opportunities.


Ontario County Jail Transfers

A person held at Ontario County Jail is not the same as a person in New York state prison. County jail custody usually covers pretrial detention, short local sentences, court commitments, and people awaiting another custody decision. Once a person is sentenced to a state prison term and transferred, the public lookup path shifts to DOCCS. DOCCS states that it is not responsible for county correctional facilities or local police lockups, so an online state result must be read with care. The county jail line remains the local check for current Ontario County Jail custody.

Federal and immigration custody are separate again. No Bureau of Prisons facility or ICE detention facility was found in official sources as physically located in Ontario County. The BOP inmate locator is used for federal inmates from 1982 to present, while the ICE Online Detainee Locator System is used for immigration detention by A-Number and country of birth or by biographical details. A federal hold, immigration detainer, or transfer can move a person out of the county jail record path.

State ready
A person sentenced to state prison but still waiting for transfer to DOCCS.
Detainer
A notice or request from another agency that may affect release or transfer.
FOIL
New York's public-records request law for agency records, subject to exemptions.

Ontario County Jail Records

When a jail record is not available through the locator or phone line, the local records route is the Sheriff Records Office and Ontario County FOIL process. The Sheriff Records page says reports are available to crime victims and insurance companies, while other reports may be handled through FOIL. The Ontario County FOIL page uses NextRequest and explains that New York Public Officers Law gives access to agency records unless an exemption applies. Exemptions, sealed cases, medical privacy, safety concerns, youthful-offender rules, and active investigations can limit what is released.

For court charges after an arrest, use court records instead of treating the jail as the case file. Jail information can point to charges, bond, court, and judge details, but complaints, informations, indictments, pleas, dismissals, convictions, and sealed court outcomes are court records. The Ontario County inmate population overview places the jail in the broader county custody system and helps separate jail population figures from individual case records.

Note: Confirm current custody, pod, visit time, and release status with Ontario County Jail before traveling or paying bail.

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